Terms and conditions of sale
ARTICLE ONE - Scope
These General Terms of Sale apply, without restriction or reservation to all sales concluded by Le Monde de Romy to professional or non-professional buyers ("Customers or Customer") wishing to acquire the products. offered for sale by the Seller ("Products") on the Romy World website.
In particular, they specify the conditions for ordering, paying, delivering and managing the possible returns of products ordered by customers.
The main features of the Products, including the specifications, illustrations and indications of the size or capacity of the Products, are presented on the website Le Monde de Romy. The Customer is required to be aware of this before any order is placed.
Choosing and purchasing a product is the sole responsibility of the Customer.
The photographs and graphics presented on the website Le Monde de Romy are not contractual and cannot be held responsible for the Seller. The Customer is required to refer to the description of each Product in order to know its essential properties and characteristics.
Product offers are within the limit of available stocks, as specified at the time of placing the order.
The Seller's contact information is as follows:
Le Monde De Romy
15 rue Jacques de Thezac
56000 Vannes, France
These Terms and Conditions of Sale apply to the exclusion of all other conditions, including those applicable for in-store sales or through other distribution and marketing channels.
These General Terms of Sale are available at any time on Le Monde de Romy website and will prevail, if necessary, over any other version or other contradictory document.
As these Terms of Sale may be subject to further changes, the version applicable to the purchase of the Customer is the one in effect on the website on the date of the order.
Unless there is evidence to the contrary, the data stored in the Seller's computer system is proof of all transactions with the Customer.
In accordance with the Computer and Freedoms Act of 6 January 1978, the Client has, at all times, a right of access, correction, and opposition to all his personal data by writing, by mail, and justifying his identity, to: Le Monde de Romy - 15 rue Jacques de Thezac - 56000 Vannes France.
The products presented on le monde de romy website are offered for sale for the following territories: France, European Union countries, Canada, USA, Japan, Central and South American countries.
In case of order to a country other than metropolitan France, the Customer is the importer of the products concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated tax-free automatically on the invoice.
Tariffs or other local taxes or import duties or state taxes may be payable. They will be in charge and are the sole responsibility of the Customer.
Any changes to these Terms of Sale will be enforceable against users of the Romy World website as of their release and will not be able to apply to transactions concluded previously.
The customer's validation of the order is worth unrestricted or reserved acceptance of these General Terms of Sale.
The Customer acknowledges that it has the capacity to contract and acquire the products offered on le monde de romy website.
ARTICLE TWO - Orders
It is up to the Customer to select on le monde de romy website the products they wish to order, according to the following terms:
Orders are placed on the website by clicking on the "Fill out a form" link;
An email, accompanied by an invoice, confirms the order to the Customer; An invoice is also sent at the time the order is delivered.
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will not be considered final until the Customer has been sent confirmation of the Seller's acceptance of the order by email and after receiving the entire price.
It is up to the Customer to verify the accuracy of the order and immediately report any errors.
Any order placed on the Romy World website is the formation of a remote contract between the Customer and the Seller.
Customers will be able to follow the progress of their order on the Romy World website.
ARTICLE THREE - Rates
The products are provided at the current rates listed on the website Le Monde de Romy when the order is registered by the Seller. Prices are expressed in Euros, HT and TTC. The rates take into account any discounts or promotions that would be granted by the Seller on the website Le Monde de Romy.
These rates are firm and not reviewable during their validity period, as indicated on the website Le Monde de Romy, the Seller reserving the right, outside this period of validity, to change prices at any time. They do not include processing, shipping, transport and delivery costs, which are charged in excess, under the conditions listed on the Romy World website and calculated prior to the order.
The payment requested from the Customer corresponds to the total price of the purchase, including these fees.
An invoice is made to order by the Seller and given to the Customer upon acceptance of the order as well as when the products ordered are delivered.
ARTICLE FOUR - Payment Terms
The price is payable in cash, in full on the day the customer places the order, by secure payment, according to the following terms;
- by bank check or bank cheque, for any order greater than or equal to 50 euros TTC.
In case of payment by bank cheque, it must be issued by a bank domiciled in metropolitan France or Monaco. The cheque is cashed on receipt.
Payment data is exchanged in encrypted mode using the IBAN protocol.
By bank transfer, the proceeds will be sent once the funds are credited to the account.
ARTICLE FIVE - Deliveries
Products ordered by the Customer will be shipped to metropolitan France as well as to the countries listed above (Article 1), within 24 to 48 hours of the correct payment and will be delivered within a maximum of 30 days from shipping the order to the address indicated by the customer when ordering on le monde de romy website.
In the event that the order is placed on Friday, the products will be sent the following Monday (excluding public holidays) and always under the above written conditions.
Delivery consists of the transfer to the Customer of physical possession or control of the product.
Unless there is an unavailability of one or more Products, the products ordered will be delivered in one go.
The Seller is committed to making its best efforts to deliver the Products ordered by the Customer within the specified time frame. However, these deadlines are communicated as an indication. If the Ordered Products have not been delivered within 30 days of the indicative delivery date, for any cause other than force majeure or customer fact, the sale may be resolved at the customer's written request under the conditions provided for in the artic. L 138-2 and L 138-3 of the Consumer Code. The sums paid by the Client will then be returned to him no later than fourteen days after the date of the declaration of the contract, excluding any compensation or withholding.
Deliveries are provided by an independent carrier, at the address mentioned by the Customer at the time of the order and to which the carrier can easily access. When the Customer has taken care of the call to a carrier that he has chosen himself, the delivery is deemed to be made as soon as the Products ordered by the Seller is delivered to the carrier as soon as he has handed over the Products sold to the carrier who accepted them. unreservedly. The Customer therefore acknowledges that it is up to the carrier to make the delivery and has no recourse as collateral against the Seller in the event of a failure to deliver the goods transported.
In the event of a specific request from the Customer regarding the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the costs associated with it will be subject to a specific additional billing, on quote previously accepted in writing by the Customer.
ARTICLE SIX - Transfer of ownership - Risk transfer
The transfer of ownership of the Seller's Products, to the benefit of the Customer, will only be carried out after the customer has paid the price in full, regardless of the date of delivery of those products.
Regardless of the date of the transfer of ownership of the Products, the transfer of the associated risk of loss and deterioration will not be realized until the Customer physically takes possession of the Products. The Products therefore travel at the risk of the Seller.
ARTICLE SEVEN- Right of retraction
In accordance with the legal provisions in force, the Customer has 14 days from receipt of the Product to exercise his right of withdrawal with the Seller, without having to justify reasons or pay a penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within at least fourteen days of the release of the retraction decision following notification to the Seller of the retraction decision Customer's Office.
Returns are to be made in their original and complete state (packaging, accessories, notice ...) allowing their re-marketing in the new state, accompanied by the purchase bill.
Damaged, soiled or incomplete products are not taken back.
The right of withdrawal may be exercised online, using the withdrawal form available on the Romy World website, in which case an acknowledgement on a durable medium will be immediately communicated to the Customer by the Seller, or any another statement, unambiguous, expressing a willingness to retract.
In the event of the exercise of the right to withdraw within the aforementioned period, only the price of the purchased products or products and the delivery costs are refunded; return costs remaining at the Customer's expense.
The exchange (subject to availability) or refund will be made within fourteen days of the Receipt by the Seller of the Products returned by the Customer under the terms of this article.
A retraction slip is available as an appendix to these terms and conditions.
ARTICLE EIGHT - Seller's Responsibility - Guarantee
The products sold on le monde de romy website comply with the regulations in force in France and have performance compatible with non-professional use.
Products provided by the Seller are entitled to full and without additional payment, regardless of the right of withdrawal, in accordance with the legal provisions:
Legal guarantee of compliance, for products that appear to be defective, damaged or damaged or that do not correspond to the order,
Legal safeguard against hidden defects alike of a defect in matter, design or manufacture affecting the products delivered and rendering them unfit for use,
terms and conditions as attached to these General Terms of Sale (Compliance Guarantee / Hidden Vice Guarantee).
The Seller will refund, replace or have warranty products or parts repaired as non-compliant or defective.
The shipping fee will be refunded on the basis of the rate charged and the return fee will be refunded upon presentation of the vouchers.
Refunds for products deemed non-compliant or defective will be made as soon as possible and no later than seven days after the Seller finds fault or hidden defect.
The refund will be made by credit on the Client's bank account or by bank cheque addressed to the Customer.
The Seller cannot be held liable in the following cases:
Non-compliance with the laws of the country in which the products are delivered, which it is up to the Customer to verify,
- in case of misuse, use for professional purposes, negligence or failure to maintain on the part of the Customer, as in case of normal product wear, accident or force majeure.
The Seller's warranty is, in any event, limited to the replacement or reimbursement of products that are not compliant or affected by a defect.
The legal guarantee of compliance applies independently of the commercial guarantee that may be granted.
The consumer may decide to implement the safeguard against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code. In this case, it may choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.
ARTICLE NINE- Computers and Freedoms
In accordanship of Law 78-17 of January 6, 1978, it is recalled that the personal data that is requested from the Customer is necessary to process his order and to establish invoices, among others.
This data can be shared with the Vendor's potential partners responsible for executing, processing, managing and paying orders.
The processing of the information provided through the website Le Monde de Romy has been the subject of a declaration with the CNIL.
The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, correction and opposition with regard to the information concerning him.
This right can be exercised under the terms and conditions set out on the Romy World website.
ARTICLE TEN - Intellectual Property
The content of the website Le Monde de Romy is owned by the Seller and his partners and is protected by French and international intellectual property laws.
Any full or partial reproduction of this content is strictly prohibited and is likely to constitute a crime of counterfeiting.
In addition, The Seller remains the owner of all intellectual property rights to photographs, presentations, studies, drawings, models, prototypes, etc., made (even at the request of the Customer) for the purpose of providing Customer Services. The Client therefore prohibits any reproduction or exploitation of these studies, designs and prototypes, etc., without the express, written and prior permission of the Seller who can condition it to a financial consideration.
ARTICLE ELEVEN - Applicable law - Language
These General Terms of Sale and the resulting transactions are governed and subject to French law.
These General Terms of Sale are written in French and English. If they are translated into one or more foreign languages, only the French text would be authentic in the event of a dispute.
ARTICLE TWELVE - Litigation
All disputes to which the purchase and sale transactions concluded pursuated these terms and conditions of sale could give rise, concerning their validity, interpretation, execution, termination, consequences and their consequences, which could not have been resolved between the Seller and the Client, will be submitted to the competent courts under the common law conditions.
The Client is informed that in any case he can resort to conventional mediation, in particular with the Consumer Mediation Commission (Article L 534-7 of the Consumer Code) or with sectoral mediation bodies. references on the Le Monde de Romy website or any alternative method of dispute resolution (e.g. conciliation) in the event of a dispute.
ARTICLE THIRTEEN - Pre-contract information - Customer acceptance
The Customer acknowledges that prior to the placing of his order, the Customer acknowledges that he has communicated in a readable and understandable manner the following Terms of Sale and all the information and information covered by Articles L 111-1 to L111-7 of the consumer code, and in particular:
The essential characteristics of the Product, given the communication medium used and the product concerned;
The price of products and related costs (e.g. delivery);
In the absence of immediate execution of the contract, the date or time at which the Seller agrees to deliver the product;
Information about the Seller's identity, postal, telephone and electronic contact information, and his activities, if it is not apparent from the context;
Information on legal and contractual guarantees and how they are implemented;
The functionality of digital content and, if necessary, its interoperability;
The possibility of using conventional mediation in the event of a dispute;
Information relating to the right of withdrawal (existence, conditions, time, terms of exercise of this right and form of withdrawal), the costs of returning the Products, the terms of termination and other contractual terms Important.
The fact that a natural person (or legal person) commands on the website Le Monde de Romy carries full acceptance and acceptance of these General Terms of Sale, which is expressly recognized by the Customer, who renounces, in particular, to avail themselves of any contradictory document, which would be unenforceable to the Seller.